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Our Recommended Approach

Utilities today, no matter what size, face a number of significant challenges in their market environment. The last decade has provided striking evolution into deregulation, alternative energy sources, and smart metering among many other changing market variables. Utilities are required to constantly advance with these market trends, as well as their growing customer base in order to be competitive and profitable. To succeed in this environment, the need for efficiency, insightful business intelligence, and a system that is flexible to adapt to these changing times is a must.

That is what the QUEST solution delivers. It gives the right people, the right information, application, or service, at the right time. Most importantly it is at the right cost, with minimal business risks. The QUEST solution will first decrease your TCO and leverage existing IT systems; second, it will give you an IT solution from a trusted vendor with an implementation that requires minimum downtime and which at the same time offers the flexibility to grow with your needs.

The good news is that the challenges faced by many mid-sized utilities are not new, exclusive, or unconquerable. SAP has helped over 22,600 organizations overcome their business and IT challenges—and has developed solutions that are particularly suited for growing midsize companies: SAP Business All-in-One Solutions.

The QUEST solution consists of three different packages: SAP ERP, SAP CR&B, or a combination of SAP ERP and SAP CR&B. Each comes with Quintel’s project services and a pre-determined deployment timeframe. The solutions were built combining the 30 years of SAP Best Practices offering along with Quintel’s experience in the utility industry.

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